Last Updated: 17/03/2024
Welcome to EclipsFit Pro, where we're dedicated to helping you achieve your fitness goals with ease and convenience. Our shipping policy is designed to provide you with clarity and reliability throughout the shipping process.
Order Processing Time: Please allow 1-4 business days for order processing. This timeframe includes picking, packing, and quality checks to ensure that your products meet our high standards before they are shipped out.
Shipping Methods: We offer the following shipping methods:
Standard Shipping: Our standard shipping method provides reliable delivery to your doorstep within a reasonable timeframe. Expedited Shipping: For those who wish to receive their orders sooner, we offer expedited shipping options for faster delivery. Selecting Your Shipping Method: During the checkout process, you'll have the option to choose your preferred shipping method based on your delivery needs.
Estimated Delivery Time: The estimated delivery time for standard shipping typically ranges from 3 to 7 business days. Please note that delivery times may vary depending on your location and selected shipping method.
Shipping Rates: Shipping rates will be calculated based on your shipping address and selected shipping method. You'll be able to view shipping rates during the checkout process before completing your purchase.
Order Tracking: Once your order has been shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and receive real-time updates on its whereabouts.
Shipping Updates: Stay informed with regular shipping updates. Our system will notify you of key milestones in your package's journey, ensuring you're kept in the loop every step of the way.
Shipping Delays: While we strive to deliver your order promptly, please be aware that unforeseen circumstances such as weather delays or carrier issues may occasionally cause shipping delays. We appreciate your patience and understanding in such situations.
Incomplete or Incorrect Addresses: It's important to double-check and ensure the accuracy of your shipping address during checkout. Incomplete or incorrect addresses may result in delivery delays or additional charges.
Returns: You can return the backdrops up to 30 days from the date of purchase. Please note that you are responsible for the return shipping fees. Additionally, a $3 processing fee will be deducted from the order. Any shipping problems, such as missing or incorrect items, must be reported within 72 hours of receiving your package.
Thank you for choosing EclipsFit Pro for your fitness needs. Should you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to us through the Contact Us section on our website. We're here to assist you every step of the way.